We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
All sales are final. If a product is damaged or defective, you can exchange a product for up to 30 days from the date you purchased it in pre-approved cases only. All exchanges must be pre-approved through firstname.lastname@example.org. All exchanges must be made for the same product, if said product is unavailable you will be given the option to select a new product or to receive a refund.
Any product you return for exchange must be in the same condition you received it and in the original packaging. Please keep the receipt.