Frequently Asked Questions

General

Mile 0 Festival is a premier music festival that celebrates Red Dirt and Americana music in Key West, Florida. Mile 0 Fest offers an unforgettable musical experience in a beautiful island setting with a carefully curated lineup of well-known headliners.  Check out our lineups HERE.

In addition to the music, attendees can enjoy a variety of fun activities, such as Live Music Sails, Pool Parties & more! The festival takes advantage of Key West's natural beauty and laid-back island vibe, providing a unique and unforgettable experience for music fans and vacationers alike. Join us for five days (or longer!) of incredible music, breathtaking scenery, and unforgettable memories at Mile 0 Fest.

Weekender Package: This brand new offering for 2025 includes a 3-night stay (Thursday to Sunday) in some of our Package Properties, a 3-day chair rental, and General Admission access to the Amphitheater & other Mile 0 Fest Venues. If you don't have the PTO, come see us for the weekend!  (note: The Package Party is not included in this Weekender Option - only 5-day packages.)


Premier Package Guests: Enjoy an elevated experience as part of Platinum and Gold Premier packages!  Choose between an intimate live music sail with a "listening room" feel or an indoor theater show. If you can't take the high seas, you now have options... If you loved the Live Music Sail, it just got even better!

Please Note: We are working with new boats for this year's music sails to make the experience more intimate and interactive with the artists. This new version of our music sail is only available to Platinum Premier and Gold Premier guests.


We are also adding a NEW event - the Package Party at the Amphitheater!  One afternoon, Platinum Premier, Gold Premier, and Pirate Guests will enjoy early access to the Amphitheater and an exclusive show just for them!  


Pirate Package Guests:  Pirate Guests now have the above Package Party included in addition to the Live Music Sail and daily chair rental!  Join the Premier Guests at the Amphitheater for a special, exclusive show one afternoon - open only to Pirate, Gold, and Platinum Packages! (date and time TBA later)

The Southernmost City in the United States - Key West, Florida! We utilize the Coffee Butler/Truman Waterfront Park Amphitheater, a beautifully designed facility on the Gulf side of the island. This boutique venue offers an unparalleled view from every conceivable spot; whether it is a VIP tent or a blanket spread out on the grassy hill, every ticket level is sure to thrill.

The Amphitheater hosts all evening shows during the festival. Daytime VIP Parties and other events are scattered around the island at hotels, piers, bars, boats, & beaches.

Mile 0 Fest 2025 is Tues, Jan 21st - Sat Jan 25th!

Those who signed up for the Pre-Sale during last year's event will be given first pick at securing this year's Festival Packages and Passes.

Make sure you sign up for our mailing list or follow us on social media to be up to date and in the know!

Packages and Passes are on sale now! Check out your options here!

Our initial lineup will be announced on July 4th, 2024!  Get ready for the fireworks!

The daily lineup and set times will be available in the Mile 0 Fest app along with details about Special Events and other happenings around Key West!

Maybe! If we have the capacity, Single Day passes will go on sale in the fall! (although it's never guaranteed). All Single Day passes grant general admission access to the amphitheater (Beach Bum level) and will be held for pick up at Will Call in the Main Venue.

Yes! We offer simple monthly payment plans for both passes and packages! The number of payments depends on how close we are to the festival dates when you purchase. Read the full details here!

All purchases must be paid in full by December 1st, 2024.

All guests will receive a non-transferable wristband for entry into the festival venues and VIP areas. Guests are expected to wear their wristbands for the duration of the festival. Don't worry- they are designed for it!

  • Wristbands and VIP credentials for full festival guests will be mailed to all domestic U.S. residents in December. Lead bookers will receive a USPS tracking email.
  • We will reach out in November for your shipping address.
  • Only one package is shipped per Lead Booker. If guests has multiple orders, all wristbands will arrive in one package to the address provided.
  • International orders (including Canada & Puerto Rico) will be held at Will Call.
  • Single Day wristbands will be held at Will Call.

Don't trust the mail? Contact the Box Office to have your wristbands be held at Will Call.

Will Call tickets can be picked up from the Box Office, located at our Main Venue - the Truman Waterfront Amphitheater. Photo ID is required to pick up all passes.

Hours: 12:00pm - 9:00pm every day of festival

Generally, the Amphitheater gates open at 4PM or 5PM and music is 5PM or 6PM – Midnight. The VIP Pass parties, the live music sails, and all special events take place during the day. The full festival schedule is released on the Official App in the winter!

Please Note: Times subject to change without notice. Check the Mile 0 Fest app to get notified of changes.

The full festival schedule is released in the winter!

The Mile 0 Fest app, with all festival details including special events and set times will be available about a month before Festival!

Yes! All event locations will accept cash or credit cards with the exception of Chair Rentals at the Amphitheater (cash only). ATMs are located throughout the island and at the Amphitheater for your convenience. 

This is an event geared toward adults but all ages are welcome with a paid wristband.

The island of Key West is pet friendly, HOWEVER, your animals are not permitted in the Amphitheater.

There will be medical and security personnel at the Amphitheater during show hours.

Anywhere else on the island, call 911.

All Mile 0 Fest events are Rain or Shine. Don't worry - we will always put safety first! There will be tents located at the Amphitheater that you can shelter in. Special events and satellite shows may be altered or delayed depending on the weather. 
Make sure you have the Festival App to be notified of any changes!

Main Venue

VERY LIMITED Public Parking is available at/near the Amphitheater. There are a few ADA parking spaces available on a first-come, first-serve basis. Bicycle parking is available on Quay Street.

Key West has taxi services, ride share services (Uber & Lyft) and pedicabs to take you around Key West and to the Venue. You can also rent golf carts, scooters, and bikes through our Mile 0 Fest Concierge at 305-363-4533.

We HIGHLY recommend taxi, ride share, walking, or biking to the Amphitheater.

The Amphitheater is an open-air venue with no assigned seating for this event.  We do provide a limited number of chairs which you can “Pick & Place” in the Platinum, Gold, and general admission sections. These are available on a first-come, first-served basis. You are welcome to bring your own chair.

There is also on-site daily chair rental - cash only.  Rental chairs are included in Pirate and Weekender Packages.

Please Note: Solid metal chairs and couches are not permitted.

YOU CAN BRING

  • Standard sized purses, bags and backpacks 
  • Blankets, sheets, towels
  • Cameras (basic point and shoot consumer-grade cameras)
  • Binoculars
  • Strollers
  • Folding lawn chairs, cloth chairs (NO solid metal chairs)

YOU CAN NOT BRING

  • Outside food and drinks. Concessions will be sold within the concert area.
  • Professional audio or video recording equipment, professional cameras. Any camera with the option to detach a lens
  • Any and all camera accessories, tripods, monopods, detachable lenses, or other commercial equipment
  • Drones or any other remote flying device
  • Camping equipment or umbrellas; this Includes canopies and tents
  • Coolers of any kind
  • Firearms, explosives, and weapons of any kind (including pocket knives, pepper spray, fireworks, etc)
  • Illegal and Illicit substances of any kind, drugs or drug paraphernalia
  • Unauthorized/unlicensed vendors are not allowed at any Mile 0 Fest venue
  • No unauthorized solicitation and materials including handbills, giveaways, samples, etc.
  • Bicycles inside the amphitheater grounds. Bike parking is available near the entrance.
  • Inflatable furniture (rafts, chairs, couches, etc.)
  • Metal folding chairs
  • Umbrellas

Please Note: All bags, cases, and cameras will be searched by security staff before entry.

Yes, there are bars and multiple food vendors in the General Admission area. Outside food and drink are not permitted.

Please Note: Platinum Premier guests enjoy a catered meal each night at the Amphitheater!

Our Festival Box Office is located just outside the general admission entrance for questions, information, lost & found, tickets sales, and Will Call pickup.

You can also call or email the Box Office - even during festival! 305.363.5899

Please Note: Photo ID is required to pick up Will Call wristbands.

The Amphitheater is "open air" and divided into three main sections:

  • Platinum VIP Tent - Accessible to Platinum Premier & Platinum guests:
    Your chalet and private bar are ready for the party! Under the tent, enjoy large chairs and tables for your use. The Platinum area is close to the stage and has plenty of additional open space for chairs. Near the Platinum Tent is our hospitality tent where you’ll enjoy your daily catered meal - generally between 6pm and 8pm daily. There are also designated, air-conditioned bathrooms in the Platinum area.

  • Gold VIP Tent - Accessible to Gold Premier & Gold guests:
    This large, prime spot near the stage also has a chalet tent and private bar to supply you with your favorite spirits. There are also tables and chairs inside the tent for your use. 

  • General Admission - Accessible to all Mile 0 Fest guests!
    The General Admission area is the largest area. Two large main bars service this area, and there are many food and merchandise vendors to the left of the stage.

Need a visual? Check out the venue map here!

We have state-of-the-art air-conditioned bathrooms available to ALL ATTENDEES - complete with sinks, mirrors, and individual stalls! We also have portable restrooms (porta-potties) and handwashing stations on site. All bathrooms are serviced regularly by Festival Staff to ensure comfort and cleanliness. 

Please Note: Platinum guests have a designated air-conditioned restrooms in their section.

We do have a Chair Rental vendor on property offering lightweight, fold-up 'bag chairs' - much more comfortable than the "Pick & Place" chairs and easier to move. Chair Rentals can be picked up upon arrival and left behind each day.  A limited number of chair rentals will be available - cash only!

Please Note: Chair rentals are included in Pirate Packages and Weekender Packages. 

Travel Info

Check out our About Key West page! If you have any specific questions, reach out to the Box Office for great local info & recommendations! 305.363.5899

Key West has an international airport with direct flights from many cities.  If you prefer to drive, we are at the "End of the Road" - approximately 4 to 5 hours from Miami and Fort Lauderdale airports.  There is also a ferry from Fort Myers daily - weather permitting.

Official Festival Dates are Tuesday to Saturday.  Some folks like to add an extra day or two... or three to rest, recover, and enjoy Key West to the fullest!

Packages

Booking a package that includes festival passes, accommodations, and extra FUN is the best way to make the most out of your festival experience. All you need to do is show up!

OUR PACKAGES OFFER

  • Convenience - You'll have everything taken care of in one easy booking. No need to worry about reserving your accommodations separately and potentially missing out on your preferred dates or location. By booking a package, you'll have a stress-free experience and can focus on enjoying your time at festival.

  • Exclusive Extras & Discounts - Our Festival Packages come with added bonuses such as locked-in nightly rates, private performances, live music sails around the Key West Harbor, exclusive merchandise, food & beverage discounts, and MORE! These extras are not available when booking passes and accommodation separately. 

  • Lot of Choices - You can be assured that you'll have a comfortable place to stay during the festival - no matter what level of wristband you buy. With options ranging from quaint B&B's and Resorts to Vacation Rentals, you can find the perfect property to suit your needs and the perks you can't live without. You will also be staying close to other festival guests. Keep the party going before and after the performances! 

  • Support - You'll have priority access to our dedicated concierge team who can assist you with any questions or concerns. We choose our package accommodations carefully and work closely with property managers to make sure our guests have the best of everything and are taken care of. We'll be there to ensure your festival experience is smooth and enjoyable from start to finish!

With a package, you'll have a stress-free, cost-effective, and enjoyable festival experience. So why wait? Book your package today and get ready to party!

Package pricing comes in two parts - pass level (i.e. Weekender, Pirate, Gold Premier, and Platinum Premier with all the perks) and accommodations (i.e. staying at the Gates Hotel across town or the Opal Key Resort in the middle of the action).

When you book, you pick your pass level first, then choose where you stay. These choices determine your total package price. General admission access will cost less than the ultimate VIP access including private parties, live music sails, and catered meals at the Amphitheater. Similarly, staying at a budget hotel will cost less than an oceanfront suite.

Need more info on pass levels and properties? Learn about all your options here!

Sharing accommodations with multiple people will almost always decrease the per person price because the accommodation cost is split evenly within the group.


Example: Hotel California offers a room with two queen beds that can hold up to four guests.

  • Each guest in a Package for Two pays for one half of the room.
  • Each guest in a Package for Four pays for one quarter of the room.

We do our best to provide a wide range of accommodations at discounted rates every year. All packages include the entire cost of your stay - resort fees, local taxes, and a few extra amenities at select properties - like free breakfast!

For Larger Groups: We offer packages that include multiple rooms at the same hotel, two bedroom suites, condos or entire homes at competitive pricing - reach out to the Box Office for details! 305-363-5899

Length of stay depends on your choice of accommodations. Most hotel packages include a 5-night stay- check in on Tuesday and check out on Sunday. Most vacation rentals require a 6-night stay.

You can also add extra nights at any property by booking through the Box Office - 305.363.5899

Absolutely! You have the option to arrive early or depart after festival. You can choose to extend your stay when you book or at a later date. Extra nights can generally be added up to 30 days before festival depending on availability. Keep in mind, the earlier you extend your stay, the more likely your accommodation will be available.

If you want to add extra nights after completing your initial booking, please contact the Box Office. One of our package experts will be happy to assist.

Please Note: We do not recommended reserving extra nights directly with a property, whether staying at a hotel or a vacation rental. They will not have your travel information until closer to the event and may not be able to connect your reservations (i.e. you will have to change rooms or leave the property temporarily).   Please call or email the Box Office.

Purchase Protection is an optional add-on that provides an amended cancellation policy allowing for reimbursement for unforeseeable cancellation. 

For full details, see Purchase Protection Info.

Cancel Policy

All payments are non-refundable. 

Passes and Packages can be transferred to another guest for a fee of $50 per person. All transfers must be done through the Box Office. We can only transfer entire bookings that are paid in full - No splitting orders for transfer. All transfers must be completed 14 days before the festival begins.  

We offer Purchase Protection on all purchases that covers unforeseen circumstances and may qualify you for a refund. Purchase protection must be purchased within 7 days of original purchase.

Learn more about Purchase Protection!

If for any reason we cannot have the Festival, your funds (less booking fees) are refundable. You will also have the option to apply your credit to a future show or donate a portion towards the sustainability of the Festival.

**Festival Performers are also subject to change or cancellation at any time without notice.  No refund will be owed if a Festival Performer is changed or cancelled.

All Festival passes will be held and guaranteed to be good for the new dates. Should accommodation rates and/or availability change, we will update you accordingly and notify you of your options.